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Posted by
W.K. Malith Rajaka
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What Are Team Dynamics?
Team dynamics are the forces which can affect the direction of team behavior and performance. Those forces are insentient and mental. Out of different directions, team dynamics can carry the team towards the expected and required direction. These dynamics are creating due to the nature of team's work, team personalities, working relationships, working environment, etc. These can be good or bad.
They Can Impact On;
- Productivity or profitability
- Staff retention rates
- Performance (both team and private)
- Whether people enjoy work
- Goodwill of the company
A group is a social community which
consists of two or more people, and a team is a special instance of a group
with a shared goal. In this situation, there will create a dynamic as the team
depends on the success of individual team members. E.g.: - Cricket team wins or
loses as a team.
Everyone on the team both talks and
listen. No one dominates the conversation. The interactions are energetic
within a lot of faces to face communication. Team members not always talk
through the team leader. They connect with one to another directly. Side
conversations are also happening. Time to time people go outside and collect
beneficial information for the team. There should be a good idea about
successful communication patterns because they are more important than
individually contributes.
Strategies to Improve Team Dynamics
- Doing a diagnosis to identify factors which cause problems or lack of team performance.
- Doing team mental health check-ups by interviews in private, safe, and confidential environment.
- Changing organizational structure, removing people, moving people, reassigning and changing office layout.
- Conducting team development workshops to discuss team performance issues.
- Conducting personality workshops.
- Change workshops, aimed at addressing latent fears and resistance to the work of the team.
- Stakeholder workshops.
- New processors, tools or technology.
- Cultural change programs etc
The Skills Required to Work within a Team
Organizing and planning skills.
These skills are essential to complete
tasks before the deadline.
Decision-making skills
There should be a common agreement when
making decisions. Sometimes you have to keep aside personal previews.
Problem-solving skills
There should be skills to solve problems
efficiently and in time without causing difficulties.
Communication skills
Verbal communication, listening and
questioning skills should be very good. Make sure that no one misunderstands
what you are trying to say.
Ability to build rapport
Should be good at developing a sense of
having within the team.
Persuasion and influencing skills
Build up your persuading and influencing
skills. Some people do it effortlessly, without anyone noticing.
Facilitation skills
Should have Wide range of skills including
supporting processes, team building, project management, etc.
Feedback skills
Giving and receiving clear and efficient feedback is essential to work within a team. It helps to maintain the understanding within team members. It helps to keep the process running efficiently and to the plan.
Skills in chairing meetings
There should be skills for chairing
meetings. Some of those skills are controlling the meeting, addressing,
reminding, pace making, ensuring runs at the time, outlining the purpose of the
meeting and remind team members why they are in the meeting.
Conflict resolution
There should be abilities to control and solve disagreements within the team, difficulties in communication and other conflicts.
Belbin’s Team Roles
We need to understand clearly about the
roles people play as members of a team.
Shaper
They try to add a shape
to the team. He continues the work forward. He has a good idea about the
direction of the work. He focuses on taking positive actions.
Plant
He provides new ideas and
also gives new solutions to solve questions.
Co-
He always tries to get
others ideas when making decisions and encourage to work together. He manages
team dynamics. Often in a leadership role.
Monitor evaluator
He tries to identify all
the pros and cons of a decision. He likes to ensure that all the information
are known before making the decision.
Resource investigator
They are experts in
finding information which is useful to make decisions. They keep networking
between other teams and organizations. They collect external recourses and
information to help the team.
Implementer
He always focuses on
practical solutions. He is willing to do anything which has to do to get the expected
result.
Team worker
He helps to keep good
personal relationships within the team and helps for team’s efficiency.
Specialist
They are technically
minded persons. They provide expert knowledge about a product or a service.
Complete-finisher
They ensure that tasks are completed correctly. They are very good at organizing meetings, keeping the team on the schedule. They tied up all the loose ends.
What is a Team Plan?
It is a framework which consists of goals,
tasks, processes, timelines, and milestones. A team plan helps to achieve
goals. First, we need to establish clear and common goals. They should be
clear, accurate, relevant, reflect organizational culture and performance
standards.
Establishing a Team Plan Involves
- Breaking goals into tasks
- Establishing timelines, milestones, and deadlines
- Allocation of tasks
- Determining processors
01. Breaking Goals into Tasks
In here we have to analyze goals and need to identify tasks which are needed to complete to achieve goals.
This can be done by a team leader, manager or some combination of team members.
To complete tasks on time
and perfectly the needed qualifications should be determined. It involves,
Determining communication
channels
Training team members
Identifying reporting and supporting
relationships.
02. Establishing Timelines,
Milestones, and Deadlines
Team members will need to be aware of the
timelines to plan the workload effectively. Sometimes tasks depend on the
completion of other tasks. So the establishing of Timelines, Milestones, and
Deadlines are essential.
03. Allocation
of Tasks
Through this, we can achieve an effective
team operation and also can efficiently use the human resources. Tasks can be
allocated according to the member roles. Sometimes it can be allocated
according to the person's skills, by the manager or supervisor and also by team
members.
04. Determining
Process
Establishing process for common tasks will
streamline their completion. It should encourage and recognize input from all
the team members. Feedback between team members and between the team and the
team leader should be courage acted upon.
Negotiation
If the deadline conflicts
with other important tasks you have already been allocated, you may need to
negotiate alternative strategies for ensuring all the tasks are completed.
Negotiation should be done firmly not aggressively.
- Negotiating deadline for the new task
- Renegotiating deadline for the new task
- Seeking help from others
- Obtaining approval for working overtime
Monitoring Progress
It is to ensure the goals and tasks can be
achieved within the given period or
to identify the need for alternative strategies.
- Performing Regular team meetings to discuss the progress
- Setting milestones or mini-deadlines
- Monitoring daily or long term work schedule
- Alternative strategies
- Allocating more people to work on that task
- Allocating different person to work on that task
- Assist (advice, support, etc.)
- Modifying team memberships
Belbin’s Team Roles
Monitoring Progress
Negotiation
Strategies to Improve Team Dynamics
Team
Team Dynamics
Team Plan
Team Skills
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